Privacy Policy

1. Who We Are

SD Remodel Experts is a licensed general contractor and design-build remodeling firm based in San Diego, California. Our principal office is located at:

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at sdremodelexperts.com or contact us about our remodeling services.

2. Information We Collect

Information You Provide Directly

When you fill out a contact form, request an estimate, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Zip code or service address
• Project type and description
• Preferred timeline and budget range
• Any other information you choose to include in your message

Information Collected Automatically

When you visit our website, we and our third-party service providers automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time on site, and referring URLs
• Clicks, scrolling behavior, and other interaction data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, analyze site traffic, and support our advertising efforts. These may include cookies from Google Analytics, Google Ads, and Meta (Facebook) Pixel. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for remodeling projects
• Schedule consultations and communicate about your project
• Send follow-up communications related to your inquiry
• Improve our website content, user experience, and services
• Run advertising campaigns on Google, Meta, and other platforms
• Analyze site traffic and measure marketing effectiveness
• Comply with legal obligations and protect our legal rights

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

4. How We Share Your Information

We may share your information with:

• Service providers: Email platforms, CRM tools, and project management software used to operate our business
• Analytics providers: Google Analytics for site traffic analysis
• Advertising platforms: Google Ads and Meta for remarketing purposes, using anonymized or hashed data where applicable
• Legal authorities: When required by law, court order, or to protect our rights and safety

All third-party providers are contractually required to handle your data securely and only for the purpose we specify.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry data is typically retained for up to 3 years. You may request deletion of your data at any time by contacting us at sales@sdremodelexperts.com.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request that we not sell or share your data (California residents — CCPA rights apply)

To exercise any of these rights, contact us at sales@sdremodelexperts.com or call (858) 215-1612.

7. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites such as Google Maps, Houzz, Yelp, or social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. SD Remodel Experts does not sell personal information. To submit a CCPA request, contact us at sales@sdremodelexperts.com.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: